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Collect rent

Offer Centrepay

Since March 2026, NSW landlords must offer Centrepay if a tenant asks for it. Add your reference once and Tenwise handles the tenant-facing part.

Since 2 March 2026, NSW landlords must offer Centrepay alongside electronic transfer, and can never charge the tenant for using it. Centrepay deducts rent from a tenant's Centrelink payment and Services Australia pays you directly; Tenwise is never in the money path.

Steps

  1. 1Register as a Centrepay business with Services Australia (the tenancy page links the official guidance).
  2. 2Add your Centrepay reference on the tenancy.
  3. 3Done. Your tenant sees the reference and a plain how-to in their portal, and sets the deduction up in myGov if they choose to.

A Centrepay payment lands in your bank like any other transfer and is marked paid the same way.

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