Run the tenancy
Handle maintenance requests
Tenants report issues with photos; you track each one from reported to resolved, with your trades one click away.
When your tenant reports an issue from their portal, it appears on the tenancy with their description and photos, and you're notified. Everything that happens next stays on the same record, no lost texts.
Steps
- 1Open the request from the notification or the tenancy's maintenance list.
- 2Update the status as it progresses. The tenant sees each change.
- 3Need a trade? Your saved Contacts (plumber, electrician, locksmith) are right there, each with a downloadable vCard for your phone.
Save your regular trades under Contacts once and every future job is a two-click handoff.
Didn’t answer your question?
Email us and a real person replies within 4 business hours. Our in-app assistant helps with quick questions too, and is always upfront that it’s an assistant before handing you to a person.